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Return Policy

Return Policy

If you would like to return your purchase you must contact us within 10 days of receiving the item. After 10 days, all purchases are considered final sale.

Selected regular priced items will be considered for return. Any product accepted for return must be in original and unused condition for a refund or store credit. The customer assumes responsibility for all courier or delivery charges (including pick up costs) to return the item back to the warehouse.

Returns will be credited using the original method of payment. A 25% restocking fee is applied to special order product.

Special Order

Minimum 25% non-refundable deposit is required. Orders cannot be cancelled. Exchange only within 10 days of receiving the item.

Custom Order

Minimum 50% deposit is required. Orders cannot be cancelled. No refunds or exchanges. All custom orders are final sale.

Online

Product must be unassembled and in its original packaging.

Final Sale

There are no returns or exchanges on sale items, floor models, custom orders, altered items, rugs, electronics, fireplaces, bicycles, pillows or throws. Gift cards are final sale and can only be redeemed in store. Gift cards cannot be replaced if lost or stolen. All purchases made through our Designer Trade Program are final sale.

Schreiter’s Calligaris Studio is not responsible for delivery delays caused by suppliers and/or shippers.